Websites · E-commerce · Booking

Website, e-commerce and booking, all in one place

When the website comes from one firm, the shop from another and the booking system from a third, you never know who to call when something breaks. In Erzurum, we build all three together: one design language, one contact, one responsibility.

Sample website design for an architecture studio

What we build

The first test of any website is speed. If images aren't compressed and fonts arrive late from elsewhere, half your visitors are gone before the page opens. On the sites we build, images are generated for each screen size, fonts are loaded up front and nothing unnecessary holds up the first screen.

The second test is findability. Heading structure, page descriptions, URL structure and the Google Business link aren't add-ons bolted on at the end; they fall into place as the pages are built. The site is ready to be indexed the day it goes live.

If you sell products, we build the shop as well: product and category structure, stock tracking, shipping and delivery options, payment by virtual POS, order status and returns. Product pages are built to appear individually in search results, and visitors who abandon their cart get a reminder.

On the booking side, the availability calendar is fed by your working hours: booked slots close, and a cancelled slot reopens by itself. The moment a booking comes in, both you and your customer are notified.

Let's be clear: a booking system won't silence the phone completely. Nor does it need to. What it does is remove the “Is three o'clock tomorrow free?” question you hear dozens of times a day. What remains are the calls that actually need a conversation.

Google Maps · Business Profile

Three names in the same search

People searching don't choose among thirty businesses; they choose among the three Google puts in front of them. This section explains how to get into those three and, more importantly, how to stay there.

Map of Yakutiye / Erzurum. The orange pin marks our office; the faint numbered dots show other businesses in the same search.

featured business
in the same search

results top three

01
Your business
4.7 · 126 reviews
- 212 photos
- updated this month
- drone video
- interior tour
- full service list
02
Competitor
4.3 · 54 reviews
- photos taken by customers
- no opening hours
03
Competitor
4.1 · 38 reviews
- 7 photos
- last upload 2 years ago
- no video

A tour of our office: the neon SONSEQ sign on the wall, the waiting area and the desks

All three do the same work on the same street. The difference isn't talent, it's upkeep — and upkeep is never a one-off job.

Open in Maps

What decides the order

Three factors. Two are entirely in your hands

Google doesn't hide this; it's in its own documentation. The order comes from three factors combined — and all but one can be influenced.

01
Distance
Where the searcher is standing at that moment. Appearing first to someone on the other side of town isn't possible without moving your shop — anyone who says they can change this isn't telling the truth. The one thing you can do is make sure the pin is in the right place: a location dropped on the wrong street gets its distance wrong too.
02
Relevance
How closely the profile matches what's being searched. Is the category right, are the services listed one by one, does the description use your customers' words, are opening hours and holidays entered? It's a matter of filling everything in — and it's where most businesses stop halfway.
03
Prominence
The business's footprint online. How many reviews it has and how fresh they are, whether they're answered, whether new photos keep coming, whether your website is linked to the profile, whether the address is written the same everywhere. In the long run this is the factor that really decides the order — and the reason we visit regularly.

Calendar

Set up once, maintained continuously

The only way to rise in Google's rankings and appear in the top three on the map is regular upkeep. A profile set up once is out of date within six months: the shopfront changes, the sign is renewed, the seasons turn; the photos stay the same. Google pushes profiles that aren't updated down — and customers decide by looking at a photo taken three years ago. How often we shoot depends on the package you choose.

at the start
Setup and verification
The profile is created from scratch, or ownership is taken over if it already exists. Verification is completed through the method Google offers the business (phone, email, video or postcard). The pin is moved from an estimated point to the right door; category, service list, opening hours, holidays and FAQs are entered. The first shoot happens alongside the setup — the profile never opens empty.
regularly
Visit and upload
We come on the agreed day. The shoot is brief and doesn't stop your work. The shots are selected, edited and uploaded to the profile. Anything that has changed is updated during the same visit: a new product, a changed price, a new service, days you'll be closed.
periodically
Aerial exterior shoot by drone
The exterior footage is renewed at intervals — snowy in winter, clear in summer. The same shoot produces three things: the profile video, the opening footage for your website and an aerial route from the city's historic landmarks to your door.

What we don't promise

We don't guarantee “first place on the map”. Google decides the order; anyone who guarantees it says so knowing this. We don't buy reviews, we don't write fake reviews and we don't have negative reviews written about competitors. Google removes fake reviews, can block a profile from receiving reviews for a period, and if violations continue it can suspend every profile linked to the account. Our job is the part of the ranking that is in our hands: a complete profile, fresh content, answered reviews. We make no promises about the part that isn't.

For us this isn't an extra service. It's everything we do.

Process

01
Content and structure
How many pages, which headings, what goes where. If your copy is ready, we go through it; if not, we write it together.
02
Design and build
We first agree on the home page and one inner page, then build the rest in the same language. The booking flow is tested with real data.
03
Launch and handover
The domain is registered in your name; we set up the certificate, backups and search engine registration. We show you how to use the panel, so you can update content without asking us.

What we measure

Before launch we measure page weight, time to first render and mobile usability. You get the results in writing — we don't say “it's fast now”, we tell you how many seconds.

What we don't do

We don't pile plugins onto a ready-made template. A site held together by fifteen plugins breaks at the first update, and nobody is there to fix it.

Frequently asked questions

Why does my website load slowly?

The most common causes are uncompressed images, plugins that weigh the site down and fonts that arrive late from elsewhere; sometimes the server or platform the site runs on has simply aged. We first measure your site to find where the slowness comes from. If the problem is images and plugins, it can be fixed on the existing site; if the platform is held together by patches, rebuilding costs less than repairing in the long run.

Ready-made template or custom design?

Custom design. Templates may look practical at first, but they force your business into the template's mould: adding the section you want gets harder, unused code slows the site down and it is hard to stand apart from the dozens of sites using the same template. We design and build every site around the business's own content, customers and way of working.

What do I need to open an online store?

On your side you need a company (a sole proprietorship works too), a tax certificate and a virtual POS from a bank or payment institution; registering with the Ministry of Trade's ETBİS system before you start selling is also mandatory. We build the site side: product and stock structure, virtual POS integration, shipping options, the distance sales agreement and returns pages. We recommend handling the paperwork together with your accountant.

How does an online booking system work?

Your customers see the free slots on your website and book themselves. The calendar is fed by your working hours: booked slots close, and a cancelled slot reopens by itself. Each staff member has their own calendar, working hours and days off, and customers can choose who to book with. The moment a booking comes in, both you and the customer are notified. It suits any business that works by appointment, from hair salons and clinics to consultancies and gyms.

Can I update my website myself later?

Of course. At the start we agree together on which sections you will update, and the admin panel is built accordingly. You can change content such as text, images, prices and opening hours without knowing any code, and you never have to come back to us for every small change.

I can't get my Google Business Profile verified. Can you help?

Yes. Verification usually stalls because the postcard never arrived, the video was rejected or the address doesn't match the signage; we find the cause and run the process from start to finish. If you already have a profile, it isn't recreated from scratch, so your reviews and rating are kept. If ownership is stuck with a former agency, we file the ownership request with Google; this can take a few weeks.

Can you get a negative Google review removed?

No. Business owners can't delete reviews; Google only removes those that break its policies, such as fake, abusive or off-topic reviews, or ones written by a competitor. If there is such a review, we report it to Google. For the rest, we write a calm, clear reply — new customers read that reply too.